Puffin Secure Browser Guides
Browse help topics
License, Payments, Subscriptions.
- Information on Enterprise Cloud Portal Dashboard
- Using Web Filtering function in Enterprise Cloud Portal to block websites
- Change Subscription for Puffin 365
- Common billing questions about Puffin 365 license
- Differences between monthly and annual Puffin 365 plans
- Do I need a different subscription for each platform?
- How do I cancel my Puffin 365 subscription?
- How do I delete my Puffin 365 Account?
- How do I manage the devices and users associated with my Puffin 365 enterprise plan?
- How many apps or devices can I activate with Puffin 365 license?
- How many users(emails) can I register for my Puffin 365 subscription?
- How to activate Puffin with a Puffin 365 license?
- Managing your Puffin 365 Business Account
- Managing your Puffin 365 Personal Account
- Payment Methods & Policy of Puffin 365 license
- Using Puffin Secure Browser during the Puffin 365 Evaluation period
- Using Puffin Secure Browser without signing up
- What happens to my payment info after canceling Puffin 365?
- When do I get charged when I subscribe to Puffin 365?
- Where can I find my Puffin 365 account's verification link?
- Why did I receive a charge on my account during my evaluation period of Puffin 365?
- Why did I receive an additional charge of Puffin 365?
Camera, Microphone, Keyboard and other device accessories.
Browser features and settings.
- Getting Started with Puffin Secure Browser
- Speed Dial
- Browsing History
- Searching on Puffin
- Browsing in Incognito Mode
- Print from Puffin
- Connection / Performance Issues
- Keyboard Shortcuts
- Fullscreen Mode
- Changing the default search engine
- Clear Browsing Data
- Download blocked
- How do I get the latest version of Puffin Secure Browser?
- Local Mode Unavailable
- What version of Puffin am I using?
- Why are my files downloaded to cloud storage services instead of local storage?
Issues only happen on certain websites.
- "BLOCKED_BY_CLIENT" Error message
- Why is a website I am trying to access blocked despite being in a region without restrictions?
- Amazon Prime Video error message
- Cannot display Print Preview on Google Slides
- Cannot play MiniMundos on Puffin
- Cannot play Naruto Online on Puffin
- Java-based games on Puffin
- Video Playback Issues
- Webpage issues due to Adblock
- Website not loading
Security and Privacy.
Enterprise Cloud Portal(ECP) - The admin system of Puffin 365 Business/Enterprise.
- Getting Started with Enterprise Cloud Portal
- Accepted URL formats on Enterprise Cloud Portal
- Bulk Operations on Enterprise Cloud Portal
- Using Security Policy in Enterprise Cloud Portal to block specific behavior on particular websites
- Using User Allow list to restrict access privileges to specific Emails
- Using IP Access Lists in Enterprise Cloud Portal to restrict access privilege to specific IP addresses
- Using Registered Users in Enterprise Cloud Portal to manage Emails used to activate Puffin products
- Using Active Devices to check the list of activated devices
- Using Configurations in Enterprise Cloud Portal to configure advanced settings
- Check usage reports in Enterprise Cloud Portal