Video Playback Issues

Videos are first loaded remotely to our cloud servers, then sent to the client's device. Certain websites may block the IP addresses of our cloud servers, causing video playback to malfunction.

If you encounter this issue, please report it to the website provider and ask them to allow the following IP addresses:

  • 45.33.128.0/20
  • 107.178.32.0/20
  • 203.116.120.0/24
  • 203.116.121.0/24
  • 203.116.134.0/24
  • 203.116.135.0/24

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